[rt-users] Re: RTx::Shredder: Plusing returned empty list

[Ruslan Zakirov]

On 11/14/05, Graham Dunn <graham.dunn at leitch.com> wrote:
> Ruslan Zakirov wrote:
> > On 11/14/05, Graham Dunn <graham.dunn at leitch.com> wrote:
> >> RT 3.4.1
> >> RTx::Shredder 0.02_02
> >>
> >> The install went fine, the web page is now appearing in RT, but if I try
> >> to select status,deleted tickets from the web page (or CLI tools), I get
> >> an empty set of returned results.
> >>
> [snip]
>
> >>
> >> Any ideas?
> > Yes, Shredder is distributed with patch, see the patch description in
> > perldoc lib/RTx/Shredder.pm
> > Only newest version of the RT doesn't require this patch.
>
> Right. OK, now I'm gettting results back.
>
> However, ./html/Callbacks/RTx-Shredder/Elements/Header/Head is not
> getting called, and therefore function checkAllObjects() is not being
> included in the results page.
>
> Should it be ./html/Callbacks/Shredder... ?
imho, it should work with /html/Callbacks/*/rt/page. I should check
3.4.1, but with 3.4.4 it works, I'm sure.

>
> Thanks,
> Graham
>
>
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--
Best regards, Ruslan.