[rt-users] Re: RTx::Shredder: Plusing returned empty list

[Graham Dunn]

Ruslan Zakirov wrote:
> On 11/14/05, Graham Dunn <graham.dunn at leitch.com> wrote:
>> RT 3.4.1
>> RTx::Shredder 0.02_02
>>
>> The install went fine, the web page is now appearing in RT, but if I try
>> to select status,deleted tickets from the web page (or CLI tools), I get
>> an empty set of returned results.
>>
[snip]

>>
>> Any ideas?
> Yes, Shredder is distributed with patch, see the patch description in
> perldoc lib/RTx/Shredder.pm
> Only newest version of the RT doesn't require this patch.

Right. OK, now I'm gettting results back.

However, ./html/Callbacks/RTx-Shredder/Elements/Header/Head is not
getting called, and therefore function checkAllObjects() is not being
included in the results page.

Should it be ./html/Callbacks/Shredder... ?

Thanks,
Graham