[rt-users] Searching for "deleted" tickets.
Stephen Turner
sturner at MIT.EDU
Tue Nov 15 16:51:42 EST 2005
At Tuesday 11/15/2005 06:43 AM, bobb wrote:
>Hey,
>
>I was wandering through our queues dumping random bits of spam that
>happend to be hanging around. I think I _may_ have accidently "deleted"
>a valid ticket ( Status -> deleted ).
>
>I am aware that "deleted" tickets are not supposed to be easy to find
>through RT, however, as I don't happen to know the ticket number, is
>there any way to actually search for them ?
I think you'll have to look directly in the database - mysql, sqlplus or
whatever.
Steve
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