[rt-users] Query Builder 'Owner' Values Incomplete

[Mike Friedman]

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I'm testing my new RT 3.4.2 setup, which is almost ready for production. 
Looking at the Query Builder page, I try to search for all tickets with a 
specific Owner.  So, I go to the 'Owner' 'is' selection and select the 
pull down for possible values of 'Owner'.  But all it shows are two 
owners:  'Nobody' and 'helpdesk', the latter being one of the *many* users 
I've set up in my RT configuration.  Why don't any of the other users show 
up?

It appears that the other selection fields don't have this problem. for 
example, on the 'Queue' 'is' line, the pulldown shows all my queues.

On the other hand, if I use the Advanced query page and manually build a 
query for all tickets with any user I choose, it works fine and the search 
is successful.

BTW:  My level of DBIx::SearchBuilder is 1.27.

Am I overlooking something obvious?

Mike

_____________________________________________________________________
Mike Friedman                   System and Network Security
mikef at ack.Berkeley.EDU          2484 Shattuck Avenue
1-510-642-1410                  University of California at Berkeley
http://ack.Berkeley.EDU/~mikef  http://security.berkeley.edu
_____________________________________________________________________

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