[rt-users] Sort Ordernot working - highest priority tickets

[Andy Moran]

I've asked this very same question on the users list and the devel list
without much luck.   I'm glad I'm not the only one who thinks this is
important!

--Andy

Les Stott wrote:
> Hi All,
> 
> Im using RT 3.4.2 on Fedora Core 3.
> 
> I can successfully re-order the front page by modifying 
> /opt/rt3/local/html/Elements/MyTickets as such....
> 
> OrderBy => 'LastUpdated',
>         Order => 'DESC',
> 
> 
> If i click on the "Highest Priority Tickets I own" on the front page, 
> its default is to be sorted by Priority.
> 
> I would like to Sort by LastUpdated in descending (highest at top) order 
> followed by date
> created in descending order (newest at the top).
> 
> As far as i can tell that would mean an additional edit also in 
> /opt/rt3/local/html/Elements/MyTickets such as....
> 
> my $QueryString = '?' . $m->comp('/Elements/QueryString',
>             Query => $Query,
>             Order => 'DESC|DESC',
>             OrderBy => 'LastUpdated|Created') if ($Query);
> 
> However this does not work. It still only sorts by priority.
> 
> I may have the syntax wrong for multiple sorting but even if i only want 
> to sort on one field, it would still not work. I.e this also did not work...
> 
> my $QueryString = '?' . $m->comp('/Elements/QueryString',
>             Query => $Query,
>             Order => 'DESC',
>             OrderBy => 'LastUpdated') if ($Query);
> 
> The string for the "Highest Priority Tickets" in 
> /opt/rt3/local/html/Elements/MyTickets reads as....
> 
> <&|/Elements/TitleBox,
>         title => loc('[_1] highest priority tickets I own', $rows),
>         title_href => "Search/Results.html".$QueryString &>
> 
> This is the default.
> 
> Can anyone help with the syntax for sorting and a way to achive what i need?
> 
> TIA,
> 
> p.s. between testing different strings i have restarted apache, cleared 
> internet cache, all the usual things. etc etc, but still with no luck.
> 
> Regards,
> 
> Les
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