[rt-users] edit query

[Craig Stevenson]

Rters:

I would like some pointers to the edit query window under tickets->advanced.
Links to an overview of what goes into the form would be great.

I am specifically interested in methods to search my ticket custom fields.

Thanks for the help!

-- 
Craig Stevenson
|| stevensc at nsuok.edu | 918-456-5511x5955
|| Northeastern State University
|| 601 N. Grand | Tahlequah, Oklahoma 74464-2399