[rt-users] controlling a ticket via email

[Roy El-Hames]

Andreas Andersson wrote:

>Andreas Andersson wrote:
>  
>
>>Hi!
>>
>>I know I can create and comment on tickets via email, but can I do more?
>> Can I assign owners? Take ownership? Resolv tickets? It would be very
>>nice if it could be done :)
>>    
>>
>
>It supprises me that no one have an answer to this. Is it really just me
>that want to manage tickets via email?
>
>  
>
There is nothing within RT that allow you to do this, but using the 
scrips you can more or less do what ever you like ..
Roy