[rt-users] controlling a ticket via email

[Tom Lichti]

Roy El-Hames wrote:
> Andreas Andersson wrote:
>
>> Andreas Andersson wrote:
>>  
>>
>>> Hi!
>>>
>>> I know I can create and comment on tickets via email, but can I do 
>>> more?
>>> Can I assign owners? Take ownership? Resolv tickets? It would be very
>>> nice if it could be done :)
>>>   
>>
>> It supprises me that no one have an answer to this. Is it really just me
>> that want to manage tickets via email?
http://wiki.bestpractical.com/index.cgi?SetTicketPropertiesViaMail