[rt-users] requestor, cc and admin cc fields

[Mike Patterson]

Ashish,

That particular relationship is a bit complicated under the hood.
This gives a pretty good idea how it all connects:
http://wiki.bestpractical.com/index.cgi?GetReqestorInfoByTicketId

If possible it's best to extract that info using API tools instead of 
mysql commands.

Good Luck,
Mike

Ashish Gupta wrote:

> Hi,
>
>  
>
> I was exploring the MySQL database to find places where the web 
> interface is fetching specific information. I could not find which 
> table(s) and columns are the email IDs of the requestor, cc and admin 
> cc being pulled out for the Tickets. Any helps?
>
>  
>
> Thanks and regards
>
> -Ashish Gupta
>
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