[rt-users] closing the bounce loop.

Vivek Khera vivek at khera.org
Mon Nov 28 10:38:48 EST 2005


I've scanned for possible solutions to this in the Wiki, but have not  
found anything.

Basically, I want to close the bounce-mail loop for new tickets.   
That is, some fool with broken email sends a request for some help,  
but the reply bounces.  I want that bounce to be recorded with the  
original ticket.

Is there a bounce processor script for RT that will scan through  
bounced email looking for the proper ticket identifier and hook it up  
right?




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