[rt-users] closing the bounce loop.
Vivek Khera
vivek at khera.org
Mon Nov 28 10:38:48 EST 2005
I've scanned for possible solutions to this in the Wiki, but have not
found anything.
Basically, I want to close the bounce-mail loop for new tickets.
That is, some fool with broken email sends a request for some help,
but the reply bounces. I want that bounce to be recorded with the
original ticket.
Is there a bounce processor script for RT that will scan through
bounced email looking for the proper ticket identifier and hook it up
right?
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