[rt-users] Performance with many attachments and transactions

[Jesse Vincent]

> For my users, it makes sense never to display the contents of named file 
> attachments unless the user requests one by accessing the content link 
> for an attachment.  And of course, if attachment content is not 
> displayed, it should really not be fetched from the database.  RT's 
> above database behavior seems to reflect its historical preference for 
> displaying all text/plain and text file attachments in-line (a 
> preference that I don't think makes much sense -- why should textual 
> file attachments be treated any differently than binary?)


Seams reasonable enough. I've created a ticket for this one, but it'll
likely get fixed a lot faster if someone steps up with a patch.

Jesse

> 
> I guess this is not an issue for most people, because most users of RT 
> deal mostly in binary file attachments.
> However, we are a bioinformatics research lab, and we deal in a lot of 
> large tab-delimited and other text files.
> 
> I try to educate my users to only upload compressed versions of text 
> files (which is also preferable for other reasons), but I'd rather see 
> RT modified to not fetch content if it knows that it doesn't need to 
> display it.
> 
> Thanks,
> Kevin Murphy
> 
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