[rt-users] $ParseMessageForTicketCcs for correspondence?
Tim Berger
tim.berger at gmail.com
Tue Nov 29 02:33:02 EST 2005
It appears that $ParseNewMessageForTicketCcs is for new tickets only,
not for ongoing ticket email based correspondence. I've looked in the
FAQ and archived messages, but I haven't been able to find a clear,
safe, way of adding non-duplicate CC's to a ticket for email
correspondence in a similar manner as $ParseNewMessageForTicketCcs.
Hints anyone?
Sorry if I've missed anything obvious.
Thanks!
--
-Tim
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