[rt-users] $ParseMessageForTicketCcs for correspondence?
Jesse Vincent
jesse at bestpractical.com
Tue Nov 29 03:19:19 EST 2005
On Mon, Nov 28, 2005 at 11:33:02PM -0800, Tim Berger wrote:
> It appears that $ParseNewMessageForTicketCcs is for new tickets only,
> not for ongoing ticket email based correspondence. I've looked in the
> FAQ and archived messages, but I haven't been able to find a clear,
> safe, way of adding non-duplicate CC's to a ticket for email
> correspondence in a similar manner as $ParseNewMessageForTicketCcs.
>
> Hints anyone?
One. Be very, very careful. This would mean that anyone could add
themselves as a cc to all of your tickets, just by "spamming" you.
> Sorry if I've missed anything obvious.
>
> Thanks!
> --
> -Tim
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Download a free sample chapter of RT Essentials from O'Reilly Media at http://rtbook.bestpractical.com
>
> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> San Francisco - Find out more at http://bestpractical.com/services/training.html
>
--
More information about the rt-users
mailing list