[rt-users] Create.html very slow to load

Myers, Adam AMyers at abacus-us.com
Tue Nov 29 11:37:39 EST 2005


Hello,
 
I am running RT 3.4.4 on Solaris 10, Apache 1.3.34 w/mod_perl, Oracle 9.
 
I recently released RT into production and all is well, except now when
I select a queue and click to create a new ticket, RT hangs for a while
and does not load "Create.html" for about 30 seconds.  My development
version does not do this so the only reason I can think of is the
database backend.  This is the only difference between prod and dev.
 
I am in a bind because my dev/test box works great, and I can't shut
down production to debug.  I have 18 queues in the DB and all other
pages that have to do with loading from the queues table loads fine.
 
Any ideas would be very helpful.
 
Thanks - Adam Myers
 
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