[rt-users] Editing Custom Fields on Update...
Jay R. Ashworth
jra at baylink.com
Sat Oct 1 14:58:44 EDT 2005
[ Re: getting the ticket-level custom fields on the transaction edit
screen ]
On Thu, Sep 29, 2005 at 11:15:54AM +0100, Brent wrote:
> This worked for me on 3.4.3, thanks for pointing me to this.
> Along with the instructions from
> http://wiki.bestpractical.com/index.cgi?EditCustomFieldsOnUpdate
>
>
> --- share/html/Ticket/Display.html 2005-08-31 01:50:19.000000000 -0700
> +++ local/html/Ticket/Display.html 2005-09-29 02:50:52.000000000 -0700
> @@ -146,6 +146,11 @@
> my @BasicActions = ProcessTicketBasics(ARGSRef => \%ARGS,
> TicketObj=>$TicketObj);
> my @results = ProcessTicketLinks( TicketObj => $TicketObj, ARGSRef =>
> \%ARGS);
>
> + if ($RT::CustomFieldsOnReply) {
> + my @cf_results = ProcessTicketCustomFieldUpdates(ARGSRef =>
> \%ARGS);
> + push(@results, @cf_results);
> + }
> +
> push (@Actions, @BasicActions, @results);
> }
I'll look at that this week; thanks Brent.
Cheers,
-- jra
--
Jay R. Ashworth jra at baylink.com
Designer Baylink RFC 2100
Ashworth & Associates The Things I Think '87 e24
St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274
"NPR has a lot in common with Nascar... we both turn to the left."
- Peter Sagal, on Wait Wait, Don't Tell Me!
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