[rt-users] Modification: Showing tickets in queues you watch on the front page

[Andrew Moran]

Ruslan Zakirov wrote:

>On 10/1/05, Andy Moran <andy at wildbrain.com> wrote:
>  
>
>>Hi guys,
>>
>>I'm setting up an Rt3 instance.  I'd like to change the front page for
>>privileged users so instead of showing "X newest onowned tickets", it
>>only shows "X newest unowned tickets in the queues I watch.."
>>    
>>
>RT 3.0.0 or 3.4.4? Or may be 3.2.2-rcX?
>
>  
>
It's 3.4.4

>Construct query you want in RT's query builder, then go to advanced
>page and see how it looks like. If you open MyRequests file you will
>find that RT is building very similar query for that page. You have to
>join to the query string RT builds your particular conditions.
>
>  
>
The problem is the query will be different for each user logged in.. it 
should show the new and unowned tickets in the queues that the current 
logged in user watches.. so first I'd have to find all the queues the 
current user watches and then construct a query from there.. that's 
where I'm stuck.

Thanks for responding.

--Andy