[rt-users] problem when trying to cc people RE tickets

[Joby Walker]

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Check your scrips.  IIRC, the default scrips do not send comments to the
Cc Watchers.

Joby Walker
ITI SSG, University of Washington
- --
PGP key: https://staff.washington.edu/joby/joby-u-pub.asc


Kevin Bailey wrote:
> hi,
> 
> i seem to have a problem when trying to cc people RE tickets.
> 
> if i manually type in the email address into the cc field it works
> fine.  but if i add them as a person to the cc list and then comment on
> a ticket the email does not seem to get sent.
> 
> any ideas?
> 
> thanks
> 
> kevin bailey
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