[rt-users] Problem with new install of RT 3.4.4

[Bill Sandiford]

FYI

in the Makefile for RT, PERL=/usr/local/bin/perl
in the Makefile for mod_perl, PERL=/usr/local/bin/perl

output of 'find / -name DBI.pm -print'

/root/.cpan/build/Apache-DBI-0.94/DBI.pm
/root/.cpan/build/Apache-DBI-0.94/blib/lib/Apache/DBI.pm
/root/.cpan/build/DBI-1.48/lib/Bundle/DBI.pm
/root/.cpan/build/DBI-1.48/DBI.pm
/root/.cpan/build/DBI-1.48/blib/lib/DBI.pm
/root/.cpan/build/DBI-1.48/blib/lib/Bundle/DBI.pm
/usr/local/lib/perl5/site_perl/5.8.7/i686-linux/Bundle/DBI.pm
/usr/local/lib/perl5/site_perl/5.8.7/i686-linux/DBI.pm
/usr/local/lib/perl5/site_perl/5.8.7/Apache/Session/Store/DBI.pm
/usr/local/lib/perl5/site_perl/5.8.7/Apache/DBI.pm



----- Original Message ----- 
From: "Bill Sandiford" <bill at telnetcommunications.com>
To: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
Cc: <rt-users at lists.bestpractical.com>
Sent: Saturday, October 08, 2005 11:25 PM
Subject: Re: [rt-users] Problem with new install of RT 3.4.4


> Hi Ruslan:
>
> yes you are correct about the distro Perl
>
> /usr/bin/perl -v    --- gives output of 5.8.0
> /usr/local/bin/perl -v   --- gives output of  5.8.7
>
> running 'locate DBI' comes back with no response, same thing for 'locate 
> DBI.pm' if that matters
>
> when you are referring to the configure script, what configure script are 
> you referring to...for what package.
>
> I installed DBI and every other perl module from cpan, mostly by using 
> 'make fixdeps'
>
> DBI is version 1.48
>
> Bill
>
>
>
> ----- Original Message ----- 
> From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
> To: "Bill Sandiford" <bill at telnetcommunications.com>
> Cc: <rt-users at lists.bestpractical.com>
> Sent: Saturday, October 08, 2005 7:18 PM
> Subject: Re: [rt-users] Problem with new install of RT 3.4.4
>
>
> On 10/9/05, Bill Sandiford <bill at telnetcommunications.com> wrote:
>> Hello All:
>>
>> I'm having a problem with a new install of RT.  I've searched through 
>> google
>> and the list archive and found other people that have had similar 
>> problems,
>> but was unable to put my hand on a solution.
>>
>> Basically, everything went fine, install of everything was good, there 
>> were
>> some dependencies that were missing but i fixed that with the make 
>> testdeps,
>> make fixdeps procedure.
>>
>> I added the relevant info to the bottom of my httpd.conf file as per the
>> ManualInstallation guide, restarted apache, and when I browse to the page 
>> I
>> get a 500 Internal server error.
>>
>> When I look at apache's error_log I get:
>>
>> [Sat Oct  8 16:28:12 2005] [error] Can't locate object method "connect" 
>> via
>> package "DBI" at
>> /usr/local/lib/perl5/site_perl/5.8.7/DBIx/SearchBuilder/Handle.pm line
>> 108.\n
>>
>> I have verified that DBI is installed, (make testdeps confirmed).  I 
>> tried
>> removing and re-installing DBI with cpan but there was no change...I 
>> still
>> get the same error.
> Please run 'locate DBI' from shell.
> I think you installed perl and also have distro's perl installed. By
> default configure script choose default perl in '/usr/bin/perl'. You
> have to run
> `PERL=/usr/local/bin/perl ./configure`.
> Also you use mod_perl then you have to build it against perl you want
> to use with RT.
>
> Hope this would help you.
>
>>
>> Here are my versions.
>>
>> RT 3.4.4
>> uname -a: Linux localhost 2.4.21-4.ELsmp #1 SMP Fri Oct 3 17:52:56 EDT 
>> 2003
>> i686 i686 i386 GNU/Linux
>> mysql 4.1.14
>> Apache 1.3.33
>> mod_perl 1.29
>> perl v5.8.7
>>
>> Any help would be appreciated !!!
>>
>> Regards,
>> Bill
>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>
>> Buy your copy of our new book, RT Essentials, today!
>>
>> Download a free sample chapter from http://rtbook.bestpractical.com
>>
>
>
> --
> Best regards, Ruslan.
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Buy your copy of our new book, RT Essentials, today!
> Download a free sample chapter from http://rtbook.bestpractical.com
>