[rt-users] Refresh problem and duplicate comments

Todd Chapman todd at chaka.net
Mon Oct 10 11:02:50 EDT 2005

That's not a problem with RT. When you press the button to submit
a comment an HTTP POST is done. If you refresh the page the POST
is done again.

There are ways this could be avoided by changing RT but it is a
common problem among web apps.

On Mon, Oct 10, 2005 at 04:00:50PM +0200, Hilde T Lauvset Rafaelsen wrote:
> Hi,
> Some of our users have reported an annoying problem with RT. If we press the refresh button in IE after we have add a comment to a ticket and pressed the submit button, the comment is displayed two times (or several times if we press refresh again). I assume this is because of some sessions variables that isn't deleted or something like that.
> Is there a way to solve this problem, without a configuration in every file in RT?

More information about the rt-users mailing list