[rt-users] Re: [at-users] New AT installation: Asset type could not be created

[Nicolas Bertrand]

Hi Todd,

Well spotted. I had not run rt-setup-database against the rtdb database.
I can now add asset types and assets.

I got an error when running rt-setup-database --action insert
--datadir /usr/local/share/request-tracker3.4/etc/AssetTracker:

[Thu Oct 13 14:36:58 2005] [crit]: Can't locate AssetTracker/content
in @INC (@INC contains: /usr/share/request-tracker3.4/lib /etc/perl
/usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl .) at /usr/sbin/rt-setup-database line 482.
 (/usr/share/request-tracker3.4/lib/RT.pm:285)

Also, what are the longer term plans for Asset Tracker? I am wary that
implementing it in production will restrict our future upgrades of RT
is we want to keep Asset Tracker running.

I am not sure how this affects the installation...

Nic