[rt-users] Install help

Bill Chever bchever at siterra.com
Thu Oct 13 17:36:21 EDT 2005


Hi.  I've just installed the Windows OS distribution of RT,
rt-3.0.12.exe, on XP sp2, and am getting the following error:
===
Initializing data, please wait....
Registering data level 2004083101...
Performing upgrade (you can safely ignore ACL, User and Queue
errors)....
SANITY CHECK FAILED!  YOU DO NOT HAVE A QUEUE NAMED '___Approvals'!  BAD
USER!  NO COOKIE!
===
Anyone seen this and can point me to a solution?  I can then bring up
the login page but have no idea what user has administrative rights.
Have I missed a step in the Windows install?
 
Thanks!
 
Bill Chever

 

 
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