[rt-users] Searching by transaction content

Jay R. Ashworth jra at baylink.com
Tue Oct 18 11:36:53 EDT 2005


So I found, yesterday, that I knew I had noted something in a ticket
transaction that I needed to find again... and that search apparently
does not search transaction attachment content.

Luckily I had PHPPgAdmin on that box, and I managed to remember how to
specify a LIKE clause to search Attachments->Content.

But should it really be that hard?  Or am I missing something?

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274

	"NPR has a lot in common with Nascar... we both turn to the left."
		- Peter Sagal, on Wait Wait, Don't Tell Me!



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