[rt-users] Searching by transaction content

[Jesse Vincent]

On Tue, Oct 18, 2005 at 11:36:53AM -0400, Jay R. Ashworth wrote:
> So I found, yesterday, that I knew I had noted something in a ticket
> transaction that I needed to find again... and that search apparently
> does not search transaction attachment content.


Click on the dropdown whose first value is "Subject" on the search page.

> Luckily I had PHPPgAdmin on that box, and I managed to remember how to
> specify a LIKE clause to search Attachments->Content.
> 
> But should it really be that hard?  Or am I missing something?
> 
> Cheers,
> -- jra
> -- 
> Jay R. Ashworth                                                jra at baylink.com
> Designer                          Baylink                             RFC 2100
> Ashworth & Associates        The Things I Think                        '87 e24
> St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274
> 
> 	"NPR has a lot in common with Nascar... we both turn to the left."
> 		- Peter Sagal, on Wait Wait, Don't Tell Me!
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 
> Buy your copy of our new book, RT Essentials, today! 
> 
> Download a free sample chapter from http://rtbook.bestpractical.com
> 

--