[rt-users] Email output encoding and "RT Essentials"

[Jesse Vincent]

On Fri, Oct 21, 2005 at 04:03:41PM +0200, Leif Nixon wrote:
> Browsing through my copy of the excellent "RT Essentials", I was
> overjoyed to find this sentence at the bottom of page 119:
> 
>   When sending messages back out, RT looks at a site's list of
>   preferred encodings, picks the most apropriate[sic] one, and re-encodes
>   the message.
> 
> This is exactly what I need! I'd really, really like outgoing e-mails
> to be encoded in the simplest applicable encoding in the list
> (us-ascii, iso-8859-1, utf-8).
> 
> However, this doesn't seem to be implemented as of the RT 3.5.5
> snapshot, or am I mistaken?

It should encoding in the first valid option in that list. 
What behaviour are you seeing?

Jesse

> 
> -- 
> Leif Nixon                       -            Systems expert
> ------------------------------------------------------------
> National Supercomputer Centre    -      Linkoping University
> ------------------------------------------------------------
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