[rt-users] Theology question

[Todd Chapman]

On Fri, Oct 21, 2005 at 11:31:37PM +0100, Keith Edmunds wrote:
> This thread reminds me that I have a similar question. I'd like to set 
> up two incoming email addresses with both feeding to the same queue. 
> Mails to lowprio at xxx should create tickets with initial priority = X 
> whereas mails to highprio at xxx should create tickets with initial 
> priority = Y. How would I go about doing this?
> 

I would create an OnCreate scrip that checks the headers to see
which e-mail address the ticket was sent to and modify the priority
based on that. I looked at passing it as an option to rt-mailgate
but the method wasn't immediately obvious.

-Todd