[rt-users] Due Date - what happens when...
Stewart Tranter
S.G.Tranter at lboro.ac.uk
Wed Oct 26 07:18:56 EDT 2005
Hello Everyone.
If I setup the following:
MyQueueA, due date 2 days
MyUrgentQueueB due date 1 day
and I create a ticket in MyUrgentQueueB, is the due date changed when I
move the ticket to MyQueueA?
Thanks in advance,
Stewart
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Stewart Tranter
Computing Services
Loughborough University
E: s.g.tranter at lboro.ac.uk
W: http://www.lboro.ac.uk/computing/
T: +44 (0) 1509 223719
F: +44 (0) 1509 223989
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