[rt-users] Due Date - what happens when...

Jesse Vincent jesse at bestpractical.com
Wed Oct 26 07:22:40 EDT 2005

On Wed, Oct 26, 2005 at 12:18:56PM +0100, Stewart Tranter wrote:
> Hello Everyone.
> If I setup the following:
> MyQueueA, due date 2 days
> MyUrgentQueueB due date 1 day
> and I create a ticket in MyUrgentQueueB, is the due date changed when I 
> move the ticket to MyQueueA?

Nope, since those are just 'default due in..' dates. You could certainly
set up a scrip to adjust them on queue change.


> Thanks in advance,
> Stewart

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