[rt-users] Due Date - what happens when...
Jesse Vincent
jesse at bestpractical.com
Wed Oct 26 07:22:40 EDT 2005
On Wed, Oct 26, 2005 at 12:18:56PM +0100, Stewart Tranter wrote:
> Hello Everyone.
>
> If I setup the following:
>
> MyQueueA, due date 2 days
> MyUrgentQueueB due date 1 day
>
> and I create a ticket in MyUrgentQueueB, is the due date changed when I
> move the ticket to MyQueueA?
Nope, since those are just 'default due in..' dates. You could certainly
set up a scrip to adjust them on queue change.
Jesse
> Thanks in advance,
>
> Stewart
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