[rt-users] RT: Essentials -- ToDo example

Roderick A. Anderson raanders at acm.org
Wed Oct 26 16:01:21 EDT 2005

Jesse Vincent wrote:
>>Did I missunderstand the ACLs?  Can there be a Queue everyone can access 
>>but they can only see their tickets?
> Yes. but you need to make sure that only owner and/or requestor can
> ShowTicket.

Sorry, I didn't realize I had only replied to Jesse.  Here is the 
message again.


Jesse, Ruslan;

Ah, found it.  I had granted "Global" rights to the group the users were 
in that I was testing with.  I needed/wanted to grant on their queue(s) 
and must have fat-fingered it

Thanks for the clue-stick.


More information about the rt-users mailing list