[rt-users] RT: Essentials -- ToDo example

Todd Chapman todd at chaka.net
Wed Oct 26 15:52:03 EDT 2005

On Wed, Oct 26, 2005 at 01:01:21PM -0700, Roderick A. Anderson wrote:
> Jesse Vincent wrote:
> >>Did I missunderstand the ACLs?  Can there be a Queue everyone can access 
> >>but they can only see their tickets?
> >
> >
> >Yes. but you need to make sure that only owner and/or requestor can
> >ShowTicket.
> Sorry, I didn't realize I had only replied to Jesse.  Here is the 
> message again.
> <msg>
> Jesse, Ruslan;
> Ah, found it.  I had granted "Global" rights to the group the users were 
> in that I was testing with.  I needed/wanted to grant on their queue(s) 
> and must have fat-fingered it
> Thanks for the clue-stick.

Soon I will be making the first public release of RTx::RightMatrix.
This RT extension makes it really easy to see all the rights a
user, group, or role has. You can then click on a right and see
all the different was that the user/group/role was granted that right.


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