[rt-users] Custom fields sort order

[Jay R. Ashworth]

On Tue, Oct 25, 2005 at 08:22:28PM -0400, Todd Chapman wrote:
> On Tue, Oct 25, 2005 at 07:16:50PM -0400, Jay R. Ashworth wrote:
> > On Mon, Oct 24, 2005 at 08:08:49PM -0400, Todd Chapman wrote:
> > > On Mon, Oct 24, 2005 at 06:26:15PM -0400, Jay R. Ashworth wrote:
> > > > I believe the original querent wants to sort the responses in the pick
> > > > list; I, on the other hand, want to rearrange the order of the fields
> > > > on the screen.
> > > > 
> > > > So feel free to answer both questions.  :-)
> > > 
> > > Doesn't the page where yo assign the custom fields to the queues
> > > allow you to sort them?
> > 
> > On reflection, I guess it does.  Since that was his question, not mine,
> > I wasn't thinking about that.
> > 
> > Is there anyway to resort the order in which they appear on the page?
> > 
> > (and my companion question: what's the easiest way to get the
> > ticket-level fields to appear on the tranx-level page?)
> > 
> 
> That is how you get them to the order you want.
> 
> http://yourhost/Admin/Queues/CustomFields.html?SubType=RT::Ticket&id=1

I apologize; clearly that's something I should have found myself.

Thanks, Todd.

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
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