[rt-users] Custom fields sort order

[Todd Chapman]

On Tue, Oct 25, 2005 at 07:16:50PM -0400, Jay R. Ashworth wrote:
> On Mon, Oct 24, 2005 at 08:08:49PM -0400, Todd Chapman wrote:
> > On Mon, Oct 24, 2005 at 06:26:15PM -0400, Jay R. Ashworth wrote:
> > > On Sun, Oct 23, 2005 at 05:28:51PM -0400, Todd Chapman wrote:
> > > > You want to change the order of the custom fields themselves,
> > > > or the values stored in each custom field?
> > > 
> > > I believe the original querent wants to sort the responses in the pick
> > > list; I, on the other hand, want to rearrange the order of the fields
> > > on the screen.
> > > 
> > > So feel free to answer both questions.  :-)
> > 
> > Doesn't the page where yo assign the custom fields to the queues
> > allow you to sort them?
> 
> On reflection, I guess it does.  Since that was his question, not mine,
> I wasn't thinking about that.
> 
> Is there anyway to resort the order in which they appear on the page?
> 
> (and my companion question: what's the easiest way to get the
> ticket-level fields to appear on the tranx-level page?)
> 

That is how you get them to the order you want.

http://yourhost/Admin/Queues/CustomFields.html?SubType=RT::Ticket&id=1