[rt-users] Deleting Users from Users Table

Jörg Ungermann Joerg.Ungermann at web.de
Fri Oct 28 03:59:41 EDT 2005


we need to delete duplicate users from the users table.
They appeared because of some inssues with the regular import from ERP system.

Now the question is:

- How to find (redundant) users that do not have ticket entries?
- How to erase them without tangering RTs internals?

Is RT shredder the best option? Can it be limited to users without tickets?

Thanks for help
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