[rt-users] Parent Queues

Andreas Vinsander andreas at vinsander.se
Mon Oct 31 11:34:51 EST 2005

On Mon, Oct 31, 2005 at 04:34:21PM +1100, Mark Schroder wrote:
> We have many companies that use our system and we would like each company to
> be able to review outstanding tickets in a queue for their company only.
> e.g. Queue name Client1PMqueue, Client2PMqueue are linked to a parent queue
> PMQueue that allows us to view all requests for the PM system.

Seems a bit odd to have different queues for the same product. Wouldn't
it make sense to give proper rights to the users so that they only can
view their own tickets (having all tickets for a certain product in one queue)?


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