[rt-users] Reply to requestor problem (forwarded from Anthony D. Green)

[Anthony D. Green]

--- You wrote:
On Mon, Oct 31, 2005 at 01:50:26PM -0500, Anthony D. Green wrote:
> --- You wrote:
> 
> Do you have a Scrip with the description: 
> 
> On Correspond Notify Requestors and Ccs with template Correspondence
> --- end of quote ---
> 
> Yes, and have is set as Global scrip.
> 

Do you have RT configured to record outgoing e-mail?
--- end of quote ---

I believe so, I sent your question to the server admin. We do receive a message
when we resolve a ticket, but no content, when we reply to one. Really strange.

**********************************************
When the box said "requires Windows XP or better," I installed Linux!

Anthony D. Green '44A
User Support Analyst
Dartmouth College
Alumni Information Resources
6068 Blunt Alumni Center
Hanover, NH, 03755

http://alumni.dartmouth.edu/

603-646-0974
Fax 603-646-1600

****IMPORTANT****
You may access the new ONLINE DIRECTORY using your VAN Email user name and
password.

This email message contains information that may be confidential. Use by
parties other than the intended recipient is unauthorized and prohibited.
Please contact the sender if you received this transmission in error. Thank
you.