[rt-users] Reply to requestor problem

[Anthony D. Green]

--- Forwarded message from Anthony D. Green ---

>Date: 31 Oct 2005 14:38:04 EST
>From: Anthony D. Green
>Subject: Re: [rt-users] Reply to requestor problem
>To: todd at chaka.net (Todd Chapman)

--- You wrote:

Are any of the outgoing e-mails recorded, such as the auto-reply on 
ticket creation?
--- end of quote ---

No. not on create, but we do get a string of correspondence.......I was set as
a watcher on a queue for a while and do receive mail as a watcher OnCreate
notify Admins with Template Transaction, so that is/was working. We normally
get way too many tickets to be notified each time.

**********************************************
When the box said "requires Windows XP or better," I installed Linux!

Anthony D. Green '44A
User Support Analyst
Dartmouth College
Alumni Information Resources
6068 Blunt Alumni Center
Hanover, NH, 03755

http://alumni.dartmouth.edu/

603-646-0974
Fax 603-646-1600

****IMPORTANT****
You may access the new ONLINE DIRECTORY using your VAN Email user name and
password.

This email message contains information that may be confidential. Use by
parties other than the intended recipient is unauthorized and prohibited.
Please contact the sender if you received this transmission in error. Thank
you.

--- End of forwarded text ---

**********************************************
When the box said "requires Windows XP or better," I installed Linux!

Anthony D. Green '44A
User Support Analyst
Dartmouth College
Alumni Information Resources
6068 Blunt Alumni Center
Hanover, NH, 03755

http://alumni.dartmouth.edu/

603-646-0974
Fax 603-646-1600

****IMPORTANT****
You may access the new ONLINE DIRECTORY using your VAN Email user name and
password.

This email message contains information that may be confidential. Use by
parties other than the intended recipient is unauthorized and prohibited.
Please contact the sender if you received this transmission in error. Thank
you.