[rt-users] Changing only Ticket's Status

[Rodolfo de Moraes Reis]

Hello All,

I'd like to know if it's possible to allow a user to change ONLY ticket's status, cause if I grant "ModifyTicket", this user will be able to change others attributes (queue, owner, etc.). I think that it's possible through scrips... but I still haven't knowledge to do it :) !!

Thanks in advance!

Regards,

Rodolfo de Moraes Reis
Diretoria de Soluções de
Inteligência de Negócios
CPqD Telecom & IT Solutions
Tel.: +55 19 3705-5986 
Fax: +55 19 3705-6786
rmreis at cpqd.com.br
www.cpqd.com.br