[rt-users] Unmerging tickets.

[Raed El - Hames]

To follow on, is there or will there be (soon) an unmerge interface ..I
noticed there was a contrib made for rt-2 , will be nice to have one for
3-4,

Thanks;

Roy


----- Original Message ----- 
From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
To: <scottf at eacceleration.com>
Cc: "RT-Users" <rt-users at lists.bestpractical.com>
Sent: Wednesday, August 31, 2005 6:12 PM
Subject: Re: [rt-users] Unmerging tickets.


> On 8/31/05, Scott Frisbie <scottf at eacceleration.com> wrote:
> > While doing a mass merge of several tickets into one, one of our techs
> > accidentally got a ticket into the bunch that shouldn't have gone in
> > with the rest. Is there a way to 'unmerge' a ticket? From the
> > documentation, it looks like the only way is to change entries in the
> > DB. I'd rather not have to mess with the DB directly if possible.
> There is no way to unmerge tickets without changing DB directly.
>
> >
> >
> > --
> > Thanks!
> > Scott Frisbie (Friz) 8^)
> > scottf at eAcceleration.com
> > --
> > "Traveling through hyperspace ain't like dusting crops, boy. Without
> > precise calculations, we'd fly right through a star, or bounce too close
> > to a supernova, and that would end your trip real quick, wouldn't it?" —
> > Han Solo
> > --
> >
> >
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> >
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> >
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>
>
> -- 
> Best regards, Ruslan.
>


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>
> Buy your copy of our new book, RT Essentials, today!
>
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