[rt-users] Prevent change of CustomField per Queue

[Andreas Putzo]

Hello,

On Wednesday 07 September 2005 20:06, Todd Chapman wrote:
> On Wed, Sep 07, 2005 at 04:51:47PM +0200, Andreas Putzo wrote:
> > is there a way to prevent users from changing a CustomField depending
> > on the queue?
> > I have a CF, which should be editable in queue A.
> > During the process, the ticket changes its queue to queue B.
> > There, the CF should only be visible, but NOT editable.
>
> If so, the easiest way might be to create two custom fields with
> the same name, and apply one to queue A (read/write) and the
> other to queue B (read only). Then write a queue change scrip
> that copies the value from one CF to another when the queue
> changes.
>
> -Todd

Somehow i discarded the possibility to create a seperate CF 
in the second queue too fast.
Of course, this is the best solution, because then i can assign
individual rights to both CustomFields. It's quite possible, that 
eventually some users should be able to customize the CF in 
both queues.

Thanks for your hint.

Regards,

Andreas