[rt-users] CustomField -> QueueObj deprecated errorwhen migrating 3.0.8 to 3.4.3]

mark matyas mark at library.ucsc.edu
Sat Sep 10 15:51:28 EDT 2005


I meant to send this to the mailing list:

 >>>>>>>>>>>>>>>

Hi Alex, Ruslan,
Thanks for responding. I tried Alex's apache suggestion underneath, and 
it didn't work. Basically the same thing occurs, but I wasn't getting 
any sort of entry in the apache log anymore. In either the apache or the 
rt log. I also tried the patch Alex sent to help trace what is calling 
this (Ruslan, is that the same patch you mentioned you sent me?-I didn't 
see any attachments in your emails). Basically, this is what I get in 
the rt log now:
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [warning]: Resolver RT::URI::fsck_com_rt 
could not parse fsck.com-rt://rt.library.ucsc.edu/ticket/64278 
(/opt/rt3/lib/RT/URI.pm:145)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)
[Sat Sep 10 00:12:26 2005] [debug]: We found a merged ticket.62048/64278 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:270)



httpd error:
[Fri Sep 09 17:08:21 2005] [notice] FastCGI: process manager initialized 
(pid 13211)
[Fri Sep 09 17:08:21 2005] [warn] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" started (pid 13212)
[Fri Sep 09 17:08:21 2005] [notice] Apache/2.0.54 (Unix) 
mod_fastcgi/2.4.2 configured -- resuming normal operations
[Fri Sep 09 17:08:21 2005] [info] Server built: Aug 23 2005 12:29:16
[Fri Sep 09 17:08:21 2005] [debug] prefork.c(956): AcceptMutex: sysvsem 
(default: sysvsem)
[Fri Sep 09 17:08:22 2005] [warn] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" started (pid 13218)
[Fri Sep 09 17:08:23 2005] [warn] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" started (pid 13219)
[Fri Sep 09 17:08:24 2005] [warn] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" started (pid 13221)
[Fri Sep 09 17:08:25 2005] [warn] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" started (pid 13222)
[Fri Sep 09 17:08:38 2005] [info] (32)Broken pipe: core_output_filter: 
writing data to the network
[Fri Sep 09 17:08:38 2005] [info] (32)Broken pipe: core_output_filter: 
writing data to the network
[Fri Sep 09 17:08:38 2005] [info] (32)Broken pipe: core_output_filter: 
writing data to the network
[Fri Sep 09 17:08:38 2005] [info] (32)Broken pipe: core_output_filter: 
writing data to the network




Some more info about the system: I'm running apache2 + fcgi, with 
HTML::Mason 1.28 (1.31 made RTFM not function) on RT 3.4.3
The db was on 3.0.8, but before that, a long time ago, the same db was 
on RT 2 (so i'm told).
I had 'top' open while I navigated through RT to see what happens: 
Before I perform the operation that breaks my RT (clicking on 'Tickets', 
mainly), I can see a few mason_handler.fcgi at the top when I press 
tickets, and then they all dissapear ... here is my httpd.conf section:

FastCgiIpcDir /tmp
FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 300 -processes 5

NameVirtualHost *:80
<VirtualHost *:80>
   ServerAdmin root
   # ServerName rt.library.ucsc.edu
   ServerName dhcp-163-143.ucsc.edu
   DocumentRoot /opt/rt3/share/html/
   AddDefaultCharset UTF-8
   # Adding the following for RT (the ticket tracker)
   AddHandler fastcgi-script fcgi
   <Directory "/opt/rt3/share/html">
     Options FollowSymLinks ExecCGI
     AllowOverride None
   </Directory>

   # Pass through requests to for noauth
   Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
   ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/

   <Location />
     AddDefaultCharset UTF-8
     SetHandler fastcgi-script
   </Location>
   <Location /NoAuth/images >
     SetHandler default-handler
   </Location>

</VirtualHost>


could it be related to the number of httpd/fcgi process starting up? 
timeouts?

thanks again,

Mark







Alex Vandiver wrote:

 > On Fri, 2005-09-09 at 18:41 -0400, Alex Vandiver wrote:
 >
 >> ..no, this is a bug in apache2, not RT
 >
 >
 >
 > Does http://httpd.apache.org/docs/2.0/faq/error.html#error.sendfile fix
 > the issue for you?
 >  - Alex


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Subject: Re: [rt-users] CustomField -> QueueObj deprecated error	when	migrating	3.0.8 to 3.4.3
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