[rt-users] creating new ticket via mail
Andraz Sraka
a at aufbix.org
Sun Sep 11 05:35:04 EDT 2005
On Sun, 2005-09-11 at 09:46 +0300, Emilian Ursu wrote:
> Add them as watchers for that queue.
yes, but as far as I know, they all will receive all correspondence
(comments and reply) further on, which is not what I want. Only the
first mail (with yet unknown owner) should be delivered to all people
who are using that queue.
How can I delegate owner via that first email that creates new ticket in
RT?
regards,
Andraz
--
@WTH: HUMPPA!!!
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