[rt-users] creating new ticket via mail

[Ruslan Zakirov]

http://search.cpan.org/dist/RT-Action-NotifyGroup?


On 9/11/05, Andraz Sraka <a at aufbix.org> wrote:
> On Sun, 2005-09-11 at 09:46 +0300, Emilian Ursu wrote:
> 
> > Add them as watchers for that queue.
> 
> yes, but as far as I know, they all will receive all correspondence
> (comments and reply) further on, which is not what I want. Only the
> first mail (with yet unknown owner) should be delivered to all people
> who are using that queue.
> 
> 
> How can I delegate owner via that first email that creates new ticket in
> RT?
> 
> regards,
>  Andraz
> 
> --
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-- 
Best regards, Ruslan.