[rt-users] ExtractCustomFields for non-custom fields?

Jared Hanks jmhanks1373 at hotmail.com
Wed Sep 14 19:32:47 EDT 2005


Has anyone been able to use ExtractCustomField add-on to update non-custom 
fields?  For instance, extract something from an email to update Time 
Worked. i.e. Set time worked by having "TimeWorked=10" in an email, or set 
the owner by "Owner=JohnDoe at domain.com".

Any help would greatly be appreciated.

Thanks,
Jared

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