[rt-users] ExtractCustomFields for non-custom fields?

[Ruslan Zakirov]

http://wiki.bestpractical.com/index.cgi?SetTicketPropertiesViaMail ?

On 9/15/05, Jared Hanks <jmhanks1373 at hotmail.com> wrote:
> Has anyone been able to use ExtractCustomField add-on to update non-custom
> fields?  For instance, extract something from an email to update Time
> Worked. i.e. Set time worked by having "TimeWorked=10" in an email, or set
> the owner by "Owner=JohnDoe at domain.com".
> 
> Any help would greatly be appreciated.
> 
> Thanks,
> Jared
> 
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-- 
Best regards, Ruslan.