FW: [rt-users] Setting Up E-Mail Reminders

[Kaplan, Andrew H.]

We had problems with our e-mail services yesterday and I am not sure if this
message got through. I am reposting it just in case it had not made it into the
mailing list. If it has, my apologies for reposting. 

Hi there --

Does the RT (ver 3.4.4) program have a way to send periodic reminders to people
who have tickets? If so, how would I configure it to do so? Thanks.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kaplan, Andrew H.
Sent: Wednesday, September 21, 2005 4:56 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Setting Up E-Mail Reminders

Hi there --

Does the RT (ver 3.4.4) program have a way to send periodic reminders to people
who have tickets? If so, how would I configure it to do so? Thanks.  
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