FW: [rt-users] Setting Up E-Mail Reminders

[Drew Barnes]

Kaplan, Andrew H. wrote:

>We had problems with our e-mail services yesterday and I am not sure if this
>message got through. I am reposting it just in case it had not made it into the
>mailing list. If it has, my apologies for reposting. 
>
>Hi there --
>
>Does the RT (ver 3.4.4) program have a way to send periodic reminders to people
>who have tickets? If so, how would I configure it to do so? Thanks.
>  
>
http://wiki.bestpractical.com/index.cgi?Contributions
Look for rt-remind

>-----Original Message-----
>From: rt-users-bounces at lists.bestpractical.com
>[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kaplan, Andrew H.
>Sent: Wednesday, September 21, 2005 4:56 PM
>To: rt-users at lists.bestpractical.com
>Subject: [rt-users] Setting Up E-Mail Reminders
>
>Hi there --
>
>Does the RT (ver 3.4.4) program have a way to send periodic reminders to people
>who have tickets? If so, how would I configure it to do so? Thanks.  
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
>Buy your copy of our new book, RT Essentials, today! 
>
>Download a free sample chapter from http://rtbook.bestpractical.com
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
>Buy your copy of our new book, RT Essentials, today! 
>
>Download a free sample chapter from http://rtbook.bestpractical.com
>  
>

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati