[rt-users] RT - SSL - Create/Resolve issue

[Charles Kugelman at HQ]

We are having an issue with RT and SSL:

 

When using SSL, we are being presented with a "page cannot be displayed"
upon create/resolve of tickets. This happens immediately after the
"create" or "update ticket" button is clicked. If the user clicks the
back button and makes another attempt to send the create or update
request it then completes successfully.

 

I've checked the error logs of Apache and RT; nothing is generated when
this occurs.

 

#start httpd.conf snip

 

#This is how we setup http://rt.domain.com <http://rt.domain.com/>  to
redirect to https://rt.domain.com <https://rt.domain.com/> .

#I'm sure there is a better way of doing this, any suggestions?

#Could this be the problem?

<VirtualHost ip.ad.re.ss:80>

        ServerName rt.domain.com

        ServerAdmin rtadmin at domain.com

        DocumentRoot /opt/rt/share/html/redir #The index.html is an
instant redir to the https site.

</VirtualHost>

 

 

LoadModule ssl_module         libexec/libssl.so

Listen 443

 

<VirtualHost ip.ad.re.ss:443>

        ServerName rt.domain.com

        ServerAdmin rtadmin at domain.com

        DocumentRoot /opt/rt/share/html

        SSLEngine on

        SSLCertificateFile /usr/local/apache/conf/ssl.key/server.crt

        SSLCertificateKeyFile /usr/local/apache/conf/ssl.key/server.key

        AddDefaultCharset UTF-8

        PerlModule Apache::DBI

        PerlRequire /opt/rt/bin/webmux.pl

        <Location />

                SetHandler perl-script

                PerlHandler RT::Mason

        </Location>

</VirtualHost>

 

#end httpd.conf snip

 

 

Thanks in advance.

 

 

Charles Kugelman

Network Administrator

ITT Educational Services, Inc.

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050929/e9578537/attachment.htm>