[rt-users] Tickets visible to same group members only, how?

[Raed El - Hames]

one way to do this is to create a scrip to add the other members of your
customer group as requestors if any one of them created a ticket

Roy
----- Original Message ----- 
From: "Vance Vagell" <vance.vagell at audiumcorp.com>
To: <rt-users at lists.bestpractical.com>
Sent: Thursday, September 29, 2005 9:02 PM
Subject: [rt-users] Tickets visible to same group members only, how?


> Hello,
>
> We would like to group our customers by company, and allow any customer
> within each company to see all tickets created by others from their
> company.  They should not see tickets created by those outside their
> company (i.e. group).  I have been fiddling with the groups for some
> time to get this to work, but cannot get the permissions correct.  Any
> suggestions?
>
> Regards,
> Vance
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