[rt-users] Resolve reply instead of comment

[Jay Lee]

Is there a simple way to have the Resolve link be a reply rather than a 
comment?  We generally close out a request with a "ok, it's fixed now" 
or "Trying such and such should solve your issue".  I like to be able to 
reply one last time and resolve the ticket at once but if I hit resolve, 
I have to remember to switch from comment to reply.  We're on 3.4.4 
right now.

Jay
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Jay Lee
Network / Systems Administrator
Information Technology Dept.
Philadelphia Biblical University
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