[rt-users] Resolve reply instead of comment

Simon Kuhn sak8 at eecs.cwru.edu
Fri Sep 30 16:41:43 EDT 2005


Jay,

I did this by copying html/Ticket/Elements/Tabs to local/html/Ticket/ 
Elements/Tab and modifying

     if ( $Ticket->Status ne 'resolved' ) {
         $actions->{'B'} = {

             path => "Ticket/Update.html? 
Action=Comment&DefaultStatus=resolved&id=" . $id,
             title => loc('Resolve') };
     }

to be

     if ( $Ticket->Status ne 'resolved' ) {
         $actions->{'B'} = {

             path => "Ticket/Update.html? 
Action=Respond&DefaultStatus=resolved&id=" . $id,
             title => loc('Resolve') };
     }

notice that I changed Comment to Respond.


--
Simon Kuhn



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