[rt-users] On Owner Change not working

[Todd Chapman]

On Wed, Apr 05, 2006 at 01:10:30PM +0100, Keith Edmunds wrote:
> I've set up a notification on owner change (as in part 2 of
> http://wiki.bestpractical.com/index.cgi?NotifyOwner). However, when a
> user changes the owner no notification is sent. This is in the log:
> 
> ===================================================================
> [Wed Apr  5 12:06:52 2006] [debug]: About to think about scrips for
> transaction #55232
> (/usr/share/request-tracker3.4/lib/RT/Transaction_Overlay.pm:154)
> [Wed Apr  5 12:06:52 2006] [debug]: About to prepare scrips for
> transaction #55232
> (/usr/share/request-tracker3.4/lib/RT/Transaction_Overlay.pm:158)
> [Wed Apr  5 12:06:52 2006] [debug]: Found 0 scrips
> (/usr/share/request-tracker3.4/lib/RT/Scrips_Overlay.pm:354)
> [Wed Apr  5 12:06:52 2006] [debug]: About to commit scrips for
> transaction #55232
> (/usr/share/request-tracker3.4/lib/RT/Transaction_Overlay.pm:167)
> ===================================================================
> 
> It doesn't look as if RT thinks any scrips should be run.
> 
> This is RT 3.4.1. Any pointers as to where I should be looking or ways
> in which I can get more information?
> 

What Action, Template, and Stage did you set in the scrip?